Passport Appointments: In Person vs. By Mail

The Library can only help patrons who are required to process their passport application in person. You MUST apply in person using Form DS-11 if you respond "Yes" to at least one of the following statements:

  • I am applying for my first U.S. passport.
  • I am applying with my child who is under age 16.
  • My previous U.S. passport was issued when I was under age 16.
  • My previous U.S. passport was lost, stolen, or damaged.
  • My previous U.S. passport was issued more than 15 years ago.

If this is you then fill out an intake form to request an appointment

If the above criteria does not apply for you then you may need to renew via mail. Patrons can renew by mail using Form DS-82 if you respond "Yes" to all statements below about your most recent passport:

  • I can submit it with my application.
  • It is not damaged (other than normal wear and tear).
  • I have never reported it lost or stolen.
  • It was issued within the last 15 years.
  • It was issued when I was age 16 or older.
  • It was issued in my current name, or I can provide another document such as a marriage certificate or divorce decree that is evidence of my name change.
  • It was not limited to less than the normal 10 year period of validity for an adult passport due to multiple passport thefts or losses, or due to issues with passport damage or mutilation. 

If you have additional questions, or if you feel neither situation is relevant to you, go to the Department of State's online resource for more


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